A facility manager inspecting the HVAC system on a rooftop of a large commercial building.
Training SolutionsExecutiveFacility Management
Managing Spaces, Creating Value

Facility Management

FacilityManagement
BuildingOperations
AssetManagement
Sustainability
CapacityBuilding
PropertyManagement
InfrastructureOptimization
WorkplaceEfficiency
LocationOnline
Duration1 month
FeeGHS 1500
FacultyDr. Kwabena Smith Okoladah
CertificateKNUST

Course Overview

Learn to effectively manage facilities and infrastructure to optimize performance, reduce costs, and enhance user experience. This course provides participants with a comprehensive understanding of facility management principles, strategies, and best practices. Participants will learn about the planning, operation, maintenance, and optimization of buildings and infrastructure. Through lectures, case studies, and practical exercises, participants will develop the skills necessary to manage facilities efficiently, ensure compliance with regulations, and create safe, functional, and sustainable environments.

Course Modules

Introduction to Facility Management

Building Systems and Operations

Maintenance Management

Space Planning and Management

Energy Management and Sustainability

Health, Safety, and Security

Contract and Vendor Management

Financial Management for Facilities

Project Management in Facility Operations

Technology in Facility Management

Emergency Preparedness and Business Continuity

Case Studies and Practical Applications

What You Will Learn

FM Principles

Understand the principles and scope of facility management.

Building Operations

Learn strategies for effective building operations and maintenance.

Space Planning

Develop skills in space planning and utilization.

Sustainability

Explore sustainable practices in facility management.

Safety & Security

Gain insights into health, safety, and security protocols.

Expert Engagement

Engage with experts in facility and property management.

Vendor Management

Enhance your ability to manage vendors and contracts.

Validation

Receive a certificate to validate your facility management expertise.

A worker with safety gear in a factory.
Online
KNUST
Environmental Health and Safety (EHS)
EHS Principles

Gain expertise in EHS management, focusing on creating safer work environments and minimizing environmental impacts. This course provides participants with an understanding of environmental health and safety principles, regulations, and best practices. Participants will learn about the identification, assessment, and management of environmental and occupational health hazards. Through lectures, case studies, and practical exercises, participants will develop the skills necessary to create and implement effective EHS programs in various settings.

A customer service representative smiling.
Online
KNUST
Customer Experience Excellence
Service Principles

Enhance your customer service skills to create positive interactions that boost loyalty and satisfaction. This course provides participants with the knowledge and skills needed to deliver exceptional customer service. Participants will learn about the principles of customer service, effective communication techniques, problem-solving strategies, and methods for managing customer interactions. Through lectures, role-playing exercises, and case studies, participants will develop the skills necessary to provide excellent customer service in various industries.

A large warehouse with boxes and forklifts.
Online
KNUST
Logistics and Supply Chain Management
Logistics Principles

Gain insights into streamlining supply chain processes and improving logistics for enhanced efficiency and profitability. This course provides participants with a comprehensive understanding of logistics and supply chain management principles, strategies, and best practices. Participants will learn about the key components of supply chains, including procurement, transportation, warehousing, inventory management, and distribution. Through lectures, case studies, and practical exercises, participants will develop the skills necessary to optimise logistics operations and enhance supply chain efficiency.