Climate Change and Sustainable Development

Gain expertise in EHS management, focusing on creating safer work environments and minimizing environmental impacts. This course provides participants with an understanding of environmental health and safety principles, regulations, and best practices. Participants will learn about the identification, assessment, and management of environmental and occupational health hazards. Through lectures, case studies, and practical exercises, participants will develop the skills necessary to create and implement effective EHS programs in various settings.

Enhance your customer service skills to create positive interactions that boost loyalty and satisfaction. This course provides participants with the knowledge and skills needed to deliver exceptional customer service. Participants will learn about the principles of customer service, effective communication techniques, problem-solving strategies, and methods for managing customer interactions. Through lectures, role-playing exercises, and case studies, participants will develop the skills necessary to provide excellent customer service in various industries.

Gain insights into streamlining supply chain processes and improving logistics for enhanced efficiency and profitability. This course provides participants with a comprehensive understanding of logistics and supply chain management principles, strategies, and best practices. Participants will learn about the key components of supply chains, including procurement, transportation, warehousing, inventory management, and distribution. Through lectures, case studies, and practical exercises, participants will develop the skills necessary to optimise logistics operations and enhance supply chain efficiency.